Last Updated: December 15, 2024
Welcome to Beijing Dingsheng Huatang Delivery Service Co., Ltd. These Terms of Service ("Terms") govern your access to and use of our website at dingshenghuatang.com, our mobile applications, and all related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
You represent that you are at least 13 years of age (or the minimum age required in your jurisdiction) and have the legal capacity to enter into these Terms. If you are under 18, you represent that you have obtained parental or guardian consent.
Beijing Dingsheng Huatang Delivery Service Co., Ltd. provides the following services:
We provide mobile applications for iOS and Android devices available through the Apple App Store and Google Play Store. Our apps enable users to:
The apps may include advertisements from third-party ad networks as described in our Privacy Policy.
Certain services are provided under applicable licenses and permits, including food sales and road freight transportation services as permitted by relevant authorities.
To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to our platform or users.
You agree not to use our Services to:
When you place an order through our platform:
Orders are subject to acceptance by the restaurant/merchant and availability of delivery drivers. We do not guarantee that all orders will be fulfilled.
Estimated delivery times are provided for informational purposes only. Actual delivery times may vary based on distance, traffic, weather conditions, and order volume.
You must provide a valid delivery address within our service area. We reserve the right to cancel orders with addresses outside our delivery zone.
If a delivery fails due to incorrect address, recipient unavailability, or other reasons attributable to you, we may charge a fee for redelivery or failed delivery attempts.
Prices for products and services are displayed at the time of order. We reserve the right to change prices without notice. Prices include applicable taxes unless stated otherwise.
We accept various payment methods including credit cards, debit cards, digital wallets, and cash on delivery where available. Payment must be received before order processing.
You authorize us to charge your selected payment method for all fees associated with your orders. All charges are final and non-refundable except as required by law.
Refund requests may be submitted within 24 hours of delivery for valid reasons such as incorrect items, missing items, or quality issues. Refunds are processed at our discretion.
Promotional offers, discounts, and coupons are subject to specific terms and may expire or be discontinued at our discretion.
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by or licensed to Beijing Dingsheng Huatang Delivery Service Co., Ltd. and are protected by copyright, trademark, and other intellectual property laws.
"Dingsheng Huatang," our logos, and related names and designs are trademarks of Beijing Dingsheng Huatang Delivery Service Co., Ltd. You may not use such trademarks without our prior written permission.
You retain ownership of content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for operating our Services.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not warrant that our Services will meet your specific requirements, be uninterrupted, or completely secure. We are not responsible for any third-party services or content.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BEIJING DINGSHENG HUATANG DELIVERY SERVICE CO., LTD. SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Beijing Dingsheng Huatang Delivery Service Co., Ltd., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
You may terminate your account at any time by contacting us or using the account deletion feature in our app. Termination takes effect upon processing.
We may terminate or suspend your account immediately, without prior notice, for:
Upon termination, your right to use our Services ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
For users in the European Union, this shall not affect any mandatory consumer protection rights you may have under the laws of your country of residence.
For users in the United States, the Federal Arbitration Act shall govern the interpretation and enforcement of the arbitration provisions in Section 13.
Before initiating any formal dispute resolution, you agree to first contact us at support@dingshenghuatang.com to attempt to resolve any dispute informally.
Any dispute arising from these Terms or your use of our Services shall be settled by binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC) or, for US users, the American Arbitration Association.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Notwithstanding the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms.
If you have any questions about these Terms, please contact us:
Room 415-5309, Town Government Office Building
143 Yong'an Street, Taishitun Town
Miyun District, Beijing 100000
China
Email: support@dingshenghuatang.com
Enterprise: hanchunyu@dingshenghuatang.com
Website: dingshenghuatang.com